Privacy policy
Last updated: 2026
Pride & Joy Gifts is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
When you place an order or create an account, we collect:
• Name and contact information (email address, phone number)
• Shipping and billing address
• Payment information (processed securely by Shopify — we do not store your card details)
• Order details, including any personalization information you provide
• Communications you send us
When you browse our store, we may also collect:
• Device and browser type
• Pages visited and time spent on site
• Referring website or search terms
• IP address and general location
How We Use Your Information
• To fulfill and ship your orders
• To communicate with you about your order status
• To personalize your products accurately
• To send marketing emails (only if you opt in)
• To improve our store, products, and customer experience
• To comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We share information only with trusted service providers who help us operate our store — including Shopify (our e-commerce platform), shipping carriers, and payment processors. These providers are contractually required to protect your information.
Marketing Communications
If you subscribe to our email list, we will send you updates about new products, promotions, and brand news. You can unsubscribe at any time by clicking “Unsubscribe” in any email, or by contacting us directly.
We do not send marketing emails to customers who have not opted in.
Cookies
Our store uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some store features may not function correctly without them.
Data Retention
We retain your order information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at
Prideandjoygifts2026@gmail.com
Children’s Privacy
Our store is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our store after changes are posted constitutes acceptance of the updated policy.
Contact
Pride & Joy Gifts
Prideandjoygifts2026@gmail.com